The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card ABSOLUTE BEAUTY CONCEPTS PRIVATE LIMITED. Uses a 3rd party secure payment gateway provided by “PayU” and the credit card details are ‘not stored’ with, instead the ABSOLUTE BEAUTY CONCEPTS PRIVATE LIMITED. Information is securely stored and encrypted with Visa/MasterCard.
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At Dermalogica we want you to be delighted every time you shop with us. Occasionally though, you may want to return items.
Please do not accept a shipment that has been tampered or damaged in any way. In case you happen to accept such a damaged or tampered shipment, kindly intimate us by sending an email on email@example.com within 24 hours of delivery along with the pictures of damaged products. After investigation, we will offer you a replacement within 15 working days, or a full refund of the monies already paid upon return of the original item(s).
Kindly intimate us by sending an email on firstname.lastname@example.org within 24 hours of delivery. We will dispatch the correct Product(s) within 15 working days or if the original Product(s) are no longer available we will offer a full refund, upon return of the item(s) delivered due to error.
In order for us to receive Products back undamaged we recommend that you return them in the original packaging. We reserve the right to withhold a refund or replacement under following conditions:
All items must be returned in the original condition with the product packaging seal, as sent and delivered by Absolute Beauty Concepts Pvt Ltd.
Any item returned showing signs of wear or tear, used, altered, resized (by anyone / entity other than the Company), without the seal or damaged in any other manner shall not be accepted for return.
Shipping and handling expenses shall be at no charge to the Customer and same will be arranged by Rene Furterer India
All requests for return of product have to be placed within 24 hours from the date of delivery. No return requests after which will be accepted & processed.
Once the goods are accepted for return the same shall be replaced within 15 working days except for the clause (b).
All refunds will be made through online transfer within one week from day of request of such refund provided the above conditions are fulfilled.